SHIPPING

Cutoff for Overnight, 2-Day, and 3-Day services is at 2:00 PM Central.

The current order handling time is 1-3 business days after an order is placed.

Orders requiring additional verification (security concerns, incorrect information, etc.) may need additional processing time. Items listed as “On Order” or “Out of Stock” typically ship by the estimated ship date listed on the product page. These estimated dates are not guaranteed and are subject to change periodically. Our customer service representatives monitor backorders on a daily basis to ensure your order ships as soon as possible.

TRANSIT TIMES

The delivery time of your package primarily depends on the shipping carrier and the service level selected. When selecting the shipping method for your package, please keep in mind that most carriers do not work on weekends or major holidays. When carriers quote shipping days, they refer to business days. Business days are defined as Monday through Friday, with the exception of holidays observed by the selected parcel carrier. For specific delivery estimates, you can usually find detailed information on the carrier’s website, or you can also contact one of our customer service representatives for specific details. As a general rule, UPS transit times are as follows:

Delivery type	Delivery Time
Next Day Air	Transit time of 1 Business Day
2nd Day Air	Transit time of 2 Business Days
Premium 3-Day Service	Transit time of 3-5 Business Days
Ground	Order before 5pm Friday

OUT-OF-STOCK ORDERS

If an order is placed for a product that is labeled “On Order” or “Out of Stock”, we will keep your order in our system and ship the item as soon as it becomes available. Move Materialswill ship the order complete. If you wish to split your order voluntarily due to an out-of-stock item, please notify our customer service department and be aware that additional shipping charges may apply.

INTERNATIONAL SHIPPING

We currently ship directly to the US and Canada.

For shipping to all other countries, we are able to accommodate that on a case-by-case basis. Please reach out to support@movematerials.com.

Importation fees assessed by the shipping carrier, local or national governments are the buyer’s responsibility and will not be paid or reimbursed by Move Materials

By law, Move Materials is required to list all package contents at the actual purchase price. If a package is refused rather than pay any importation fees, Move Materials reserves the right to deduct the cost of the return shipment, including customs clearance charges, from your product refund or abandon the package with no refund when the cost of return shipping is more than the original order. For more information about international returns, please refer to our Return Policies page.

We do not ship to PO Boxes. If a package is deemed undeliverable by a carrier that cannot be delivered, the buyer will be responsible for all freight charges and fees associated with the shipment.